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Frequently Asked Questions

Everything you need to know about PostCraft AI

Getting Started

What is PostCraft AI?

PostCraft AI is an AI-powered platform that helps you create engaging LinkedIn posts in seconds. We use advanced language models to generate professional content based on your ideas and chosen templates.

How does the AI content generation work?

Simply provide your topic or idea, choose from our three professional templates (Professional Insight, Industry Commentary, or Personal Story), and our AI will create a polished LinkedIn post tailored to your needs.

Do I need any technical knowledge to use PostCraft AI?

Not at all! PostCraft AI is designed to be user-friendly. Just enter your topic, select a template, and let our AI handle the rest. No technical expertise required.

Post Generation

What templates are available?

We offer three professional templates: Professional Insight (for sharing expertise), Industry Commentary (for discussing trends), and Personal Story (for authentic personal experiences).

Can I edit the generated posts?

Absolutely! All generated content is fully editable. We recommend reviewing and customizing each post to match your voice and ensure accuracy before publishing.

How original is the AI-generated content?

Our AI creates unique content based on your specific input. However, we always recommend reviewing the content and adding your personal touch to ensure it reflects your authentic voice.

Can I save my generated posts?

Yes! All your generated posts are automatically saved to your account, making it easy to review, edit, and reuse content whenever you need it.

Subscription & Billing

What subscription plans are available?

We offer flexible plans to suit different needs, from individual professionals to teams. Check our billing page for current pricing and plan details.

Is there a free trial?

Yes! New users can try PostCraft AI with our free tier to experience the platform before choosing a subscription plan.

How are usage limits calculated?

Usage limits are based on the number of posts you generate per month. Each plan has different limits - you can monitor your usage in your dashboard.

Can I upgrade or downgrade my plan?

Yes, you can change your subscription plan at any time through your billing settings. Changes take effect immediately, and we'll prorate any differences.

How do I cancel my subscription?

You can cancel your subscription at any time through your billing settings. Your access will continue until the end of your current billing period.

Account & Security

How do I reset my password?

Click 'Forgot Password' on the login page, enter your email address, and we'll send you a secure reset link.

Is my data secure?

Yes! We implement industry-standard security measures including encryption, secure access controls, and regular security audits to protect your data.

Do you store my generated content?

We securely store your generated posts in your account for easy access. You retain full ownership of all content you create with PostCraft AI.

Can I delete my account?

Yes, you can request account deletion by contacting our support team. This will permanently remove all your data from our systems.

Technical Support

What browsers are supported?

PostCraft AI works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Why is my post generation taking a long time?

Post generation typically takes 10-30 seconds. If it's taking longer, check your internet connection or try refreshing the page. High demand periods may cause slight delays.

I'm having trouble logging in. What should I do?

First, check that you're using the correct email and password. If you're still having issues, try resetting your password or contact our support team.

How do I contact support?

For technical issues or questions not covered here, please contact our support team through your dashboard or email us directly. We typically respond within 24 hours.

Still Have Questions?

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